Victim Services
Medical &
Counseling Services
Education
& Resources
Housing
Resources
Legal
Assistance
Orders of
Protection
Safety Planning
& Support
Emergency Support Resources
If you need immediate assistance outside of regular business hours:
In case of an emergency, call or text 911 immediately.
Adult Protective Services to report elder abuse at 1-888-APS-TENN (1-888-277-8366)
24/7 Domestic Violence Hotline at 865-637-8000
Non-Knoxville residents, contact the National Domestic Violence Hotline at 1-800-799-7233
Request Services
Victims can request support in the following ways:
Walk into the center.
Call us at 865-521-6336.
Submit an online service request form.
Requests received outside of business hours will be responded to on the next business day.
No appointment is necessary. We’re here to help.
Medical & Counseling Services
The Knoxville Family Justice Center partners with River Valley Health to ensure survivors have access to comprehensive medical, counseling, and behavioral health supports.
Through this partnership, survivors can:
- Receive confidential medical care from trusted providers.
- Access counseling and behavioral health services designed to support healing and recovery.
- Be connected with care coordinators who help navigate appointments, insurance, and other healthcare needs.
This partnership is dedicated to ensuring survivors do not face medical or behavioral health challenges alone. Care is available regardless of ability to pay, and alternative options can be discussed if medication or other costs arise.
Learn more or schedule an appointment: River Valley Appointment Request
Education & Resources
The Knoxville Family Justice Center connects survivors and families with education, information, and community resources to support safety, healing, and long-term stability.
- Learn more about victim service resources here: KFJC Resources
- Learn more about available community resource options here: East Tennessee 2-1-1
These resources are designed to give survivors and their families the knowledge and connections they need to move forward with confidence and support.
Orders of Protection Tile
The Knoxville Family Justice Center provides resources and guidance for survivors seeking an Order of Protection. Advocates can explain the process, accompany survivors to court, and connect them with legal and safety resources.
- To view Order of Protection forms, click here: Tennessee Court Forms
- To view the types of Orders of Protection, click here: Knox County Fourth Circuit Court
This information is provided to help survivors understand their options and take informed steps toward safety.
Housing Resources
Finding safe and stable housing is a crucial part of the healing and rebuilding process. The Knoxville Family Justice Center connects survivors with local partners who provide shelter and long-term housing support.
- Learn more about available housing and shelter options: East Tennessee 2-1-1 Housing Resources
This resource helps survivors explore safe housing options that fit their current situation and future goals.
Legal Assistance
The Knoxville Family Justice Center collaborates with local agencies that offer free or low-cost legal services to survivors. These resources can help with court cases, financial protection, family safety, and housing justice.
- Tennessee VINE Courts
- A confidential service that lets victims of crime and concerned citizens check the status of court cases in Tennessee by phone, web, or mobile app.
- Learn more: Tennessee VINE Courts
- Legal Aid of East Tennessee (LAET)
- Provides free civil legal representation across 26 counties in East Tennessee.
- Ways We Can Help:
- Protecting your finances and identity
- Keeping your family safe, healthy, and supported
- Protecting yourself from domestic violence
- Housing justice and property protection
- Protecting and serving older adults
- Complete online intake: Apply for Legal Aid
These legal resources are available to ensure that survivors have access to justice and protection, regardless of their circumstances.
Orders of Protection
The Knoxville Family Justice Center provides resources and guidance for survivors seeking an Order of Protection. Advocates can explain the process, accompany survivors to court, and connect them with legal and safety resources.
- To view Order of Protection forms, click here: Tennessee Court Forms
- To view the types of Orders of Protection, click here: Knox County Fourth Circuit Court
This information is provided to help survivors understand their options and take informed steps toward safety.
Safety Planning & Support
Creating a personalized safety plan can help survivors prepare for situations where they may feel unsafe. A plan can include safe contacts, steps to take during a crisis, and essential items to keep accessible.
- Learn more and create your plan: Safety Plan Page – KFJC
Advocates are available to work with survivors to build a safety plan that meets their unique needs and circumstances.
Need a Safe Way to Communicate?
We can help you set up a secure Google account and Google Voice number to ensure you can communicate without exposing your personal information. It gives you control over your privacy and adds a layer of security in sensitive situations.
If you need further guidance or assistance, we are here to help. Please reach out, and we can walk you through the process confidentially.